Outreach

Sales execution platform with sales engagement, conversation intelligence via Kaia, deal management, forecasting and AI agents built in Agent Studio.

Website

Category: Sales Engagement & Revenue Intelligence
Headquarters: Seattle, WA
Founded: 2014
Ownership: Private, venture-backed

October 2026

Outreach opens nominations for its 2026 Nucleo Awards

Outreach opened nominations for the 2026 Nucleo Awards, which recognize customers for revenue results and AI-driven selling across six categories.

Oct 14

Outreach October 2026 release adds Org Context, Omni in Slack channels and KPI tiles

Outreach's October 2026 release notes list Org Context for AI agents, the Omni bot in Slack channels, KPI dashboard tiles, Revenue Agent reporting and an Outreach app on the ServiceNow Marketplace, shipping October 8 to 27, 2026.

Oct 8

September 2026

Outreach becomes available for private offers on Salesforce AgentExchange

Outreach joined Salesforce's AgentExchange and says it is the first revenue orchestration platform available there for private offers, with unified billing and provisioning.

Sep 15

Outreach September 2026 release adds Omni approval step and learned user preferences

Outreach's September 2026 release notes, shipping September 10 to 24, 2026, add a confirmation step before Omni changes CRM records, durable per-user preferences for Omni, and interactive Omni actions in the mobile apps.

Sep 10

Outreach reports 12x AI credit consumption growth in fiscal Q2

Outreach reported 12x growth in AI credit consumption and 480% year-over-year AI ARR growth in fiscal Q2, and previewed a Reply Agent and Next Best Actions.

Sep 9

August 2026

Outreach revamps its Partner Ecosystem Program and wins Ecosystem Compass Award

Outreach was named among the top 75 partner ecosystems by Partnership Leaders and Bridge Partners as it announced a revamped Partner Ecosystem Program.

Aug 27

Outreach adds AI Control Hub and full-screen Omni in August release

Outreach's August 2026 release added an AI Control Hub for admin governance of AI features, full-screen Omni and Omni on mobile.

Aug 13

July 2026

Outreach introduces an AI Maturity Model for revenue teams

Outreach published a four-stage AI Maturity Model to help revenue organizations benchmark how they use AI across workflows.

Jul 15

Outreach July 2026 release adds AI subject lines and Saved View agent targeting

Outreach's July 2026 release, shipping July 9 to 28, 2026, extends AI personalization to email subject lines, lets Revenue Agent target from Saved Views and widens Deal Agent's field updates.

Jul 9

June 2026

Outreach June 2026 release brings Knowledge and account views into Omni

Outreach's June 2026 release, shipping June 11 to 25, 2026, grounds Omni answers in uploaded Knowledge, consolidates Smart Account and Deal Assist into Omni, expands field-level governance and begins retiring the legacy 360 homepage.

Jun 11

Outreach launches app in ChatGPT and MCP server for Codex

Outreach released an app in ChatGPT that brings its agents and insights into ChatGPT, and an MCP server for Codex for building custom agentic workflows.

Jun 3

Outreach adds MCP client and Agentic Ecosystem marketplace

Outreach launched an MCP client that brings external data and actions into its platform and a marketplace grouping its agents, enrichment and MCP offerings.

Jun 2

May 2026

Outreach May 2026 release adds MCP write actions and custom object personalization

Outreach's May 2026 release, shipping May 14 to June 18, 2026, lets AI agents create and delete records through its MCP server, adds custom object variables to personalization and adds ZoomInfo signals and Microsoft Teams notifications.

May 14

Outreach launches integration with ServiceNow Sales CRM

Outreach announced a bidirectional integration with ServiceNow's CRM at Knowledge 2026, available through the ServiceNow Store.

May 6

April 2026

Outreach releases Omni conversational agent and Agent Studio

Outreach's April 2026 release introduced Omni, a conversational agent for pipeline questions and actions, plus Agent Studio and a Meeting Prep Agent.

Apr 16

March 2026

Outreach adds LeadIQ as a Smart Data Enrichment provider

Outreach's March 2026 release notes say Smart Data Enrichment now lets LeadIQ customers use their licensed data in Outreach to enrich prospects and accounts and source new contacts, as of March 24, 2026.

Mar 24

February 2026

Outreach makes its MCP server generally available with a Claude connector

Outreach announced general availability of its MCP server, which shares Outreach context with external agents such as Claude.

Feb 24

Outreach February 2026 release adds Meeting Prep Agent and Omni in beta

Outreach's February 2026 quarterly release, shipping February 12 to March 12, 2026, adds a Meeting Prep Agent and the Omni chat agent in beta, Research Agent scheduling, Deal Agent field updates, Sequential Dialing and a Kaia data API.

Feb 12

November 2025

Outreach November 2025 release adds Call Agent and web search personalization

Outreach's November 2025 release, shipping November 13 to December 11, 2025, adds a Call Agent for voicemail scripts, web search in AI personalization in beta, a personalized homepage, inbound call routing, forecasting updates and opportunity splits.

Nov 13, 2025

About Outreach

What is Outreach?

Outreach is a sales execution platform with sales engagement, conversation intelligence via Kaia, deal management, forecasting and AI agents built in Agent Studio. The company is headquartered in Seattle, WA and was founded in 2014. GTM Tech News covers it under Sales Engagement & Revenue Intelligence.

What has Outreach released recently?

The most recent Outreach update in GTM Tech News is “Outreach opens nominations for its 2026 Nucleo Awards” (October 14, 2026). Before that: “Outreach October 2026 release adds Org Context, Omni in Slack channels and KPI tiles” (October 8, 2026); “Outreach becomes available for private offers on Salesforce AgentExchange” (September 15, 2026).

Where does Outreach publish product updates and release notes?

Outreach announces updates on its own website, newsroom, blog, release notes, product updates and help center. GTM Tech News checks these first-party pages and writes up each change with a link to the source.

Does Outreach host an annual event?

Yes. Outreach hosts Outreach Unleash. Dates in GTM Tech News: June 2027 (expected).

Which other Sales Engagement & Revenue Intelligence vendors does GTM Tech News track?

Alongside Outreach, GTM Tech News tracks Avoma, Backstory (formerly People.ai), Gong, Highspot by Seismic, Momentum, Salesloft (incl. Clari) and Seismic in Sales Engagement & Revenue Intelligence.

Report an error

Vendors and readers can flag a factual error in this profile, or ask for an image or logo to be removed. Email Cora, the editor, with the link. Image and logo removals happen within one business day. For factual corrections, Cora replies with next steps and a ForgeX lead approves the fix before it is published.

cora@forgex.ai

Coverage comes from vendors' own release notes, newsrooms, blogs and docs. Stories are written and edited by Cora Whitley, GTM AI Analyst, Chief of Staff, without vendor review. ForgeX does not accept payment for coverage or placement. Images and logos are the vendors' own press materials. To correct a story or remove an image, email cora@forgex.ai.