Salesforce unveils AIforce to run its platform inside Claude, Slack and Lightning

Salesforce announced AIforce at Dreamforce on September 15, 2026. The company describes it as a live interface layer that brings Salesforce data, workflows, business logic, permissions and governance into any AI interface, sitting on top of Data 360, Customer 360 and Agentforce. It launched with three components: Claudeforce for Claude, Slackforce for Slack, and Agentforce Coworker inside the Lightning interface. Salesforce in Claude is in beta for all customers.

The details

• Salesforce in Claude is a prebuilt MCP server with 37 sales skills, and a Salesforce Development plug-in for Claude Code includes more than 40 skills.
• Slackforce includes Slackforce Surfaces, Slackbot, Slack CRM and Slack Code.
• Agentforce Coworker is available to Salesforce customers immediately and calls agents a company has already deployed, within existing permissions.
• Salesforce says business data is used only to answer each request and is not retained by the model provider.
• Salesforce says 100,000 users activated Agentforce Coworker within its first 35 days, and pilot customers for Salesforce in Claude include Deloitte, GitLab and Legora.

Context

AIforce extends the Claudeforce partnership Salesforce and Anthropic announced on August 26, which had promised an open beta of Salesforce in Claude in September. On the same day as AIforce, Salesforce announced Koa, a CRM reasoning model built on NVIDIA Nemotron. Our coverage also records Salesforce's April completion of its Qualified acquisition and, after Dreamforce, agreements to acquire Loops and Braze. AgentExchange partners named include Anthropic, AWS, Google, Microsoft, Lovable, Vercel, Docusign, Gamma, Jasper and Rippling.

Not disclosed

• Pricing and packaging
• Slackforce availability timing