Factors.ai releases Intent Upload API 2.0 for custom account signals

On July 21, 2026, Factors.ai released version 2.0 of its Intent Upload API. The update lets customers send account-level signals from outside sources into Factors. The release notes give web research, social intent and custom events as examples. Signals sent through the API appear as named events on an account's journey, and the company says they can be used in segments, alerts, Scout routines, agents and reports like other Factors data. Each request can include up to 10,000 new accounts.

The details

• Release date: July 21, 2026, under Platform.
• Accepted signals include web research, social intent and custom events, per the entry.
• Uploaded signals appear as named events on the account journey.
• Signals work across segments, alerts, routines, agents and reports.
• Each request supports up to 10,000 new accounts.

Context

In July 2026 GTM Tech News covered Factors.ai bringing account timelines and agents into Salesforce and HubSpot, and adding Scout Routines and an AI planner. Intent Upload API 2.0 sits alongside those releases as a way to bring third-party and custom signals into the same account journeys those features use. Earlier in 2026 the company added Bombora research intent topics to its segment builder.

Not disclosed

• Pricing or credit costs for API uploads
• Rate limits beyond the per-request account cap
• Migration steps for users of the earlier API version