Sendoso redesigns send flow and adds handwritten note campaigns

Sendoso's October 2026 release notes list a new send flow that puts recipient, message and options on one page and allows editing email subject lines. Users can switch between the old and new flows until January 2027. The release adds a Handwritten Notes tab in the Marketplace for note-only sends with no gift, a bundle builder that uses one image per bundle, inventory changes, and expanded Sendoso MCP actions with human approval before each send.

The details

• Subject lines are now editable for the choose-your-item and address confirmation emails, and digital notes can include hyperlinks.
• Sendoso estimates a handwritten note at about $6 all-in, including writing, stamping, envelopes and mailing.
• Sendoso MCP can now send marketplace items, pre-created campaigns and inventory items, and retrieve Party Links.
• Zero-stock products can be deleted once linked campaigns are inactive, and low-inventory alerts can go to specific users.
• Marketo Program Tracking maps Sendoso campaign and send statuses to Marketo program statuses by recipient email.

Context

The October release follows Sendoso MCP work in our coverage. Sendoso opened a request-based beta of its MCP server in June 2026, released an Events Hub in August, and in September made Sendoso MCP available as an action in Databricks Genie and AI Playground. The release notes list new $150 and $250 SmartSend limits. They name Starter, Core, Advanced and Enterprise for the MCP changes but list only Core, Advanced and Enterprise with campaign access in another section. Goody added printed gift notes the same month.

Not disclosed

• Exact release dates within October
• Final plan availability for MCP campaign sends